Returns

If you have any equipment for return please either:

  • Start your return online- Login to your account and view the order (within the My Orders section) that you wish to return. When you view the order you will see an RMA link at the top of the section (next to “About this order:”). If you click on the RMA link you will be able to start your returns process.
  • Contact Us- Alternatively please contact us via email sales@moonraker.eu or tel: 01908 281705 and we will issue you with an RMA number.

Please return your goods within 14 days of purchase date in original packaging with as much care as reasonable and a refund will be made as soon as possible normally within 7 days

Please note we do not refund postage/carriage costs either way unless goods are deemed faulty